What services do you offer?

Visit the Service tab for our complete list of spa treatments.

Where are you located, and what are your hours?

We are a by-appointment-only spa. Visit the About tab for our location and business hours.

How do I book an appointment?

Click the "Book Now" link at the top of this page and follow the prompts to select your esthetician, date, and time.

What is your cancellation policy? We require a 48-hour notice for cancellations. For full details, visit our About page.

Do you offer memberships or packages? We offer a Loyalty Points Program, where clients can earn and redeem points for discounts on products and spa services! Ask us how to join.

How long does permanent makeup last?

Permanent makeup typically lasts 1–3 years, depending on factors such as skin type, lifestyle, sun exposure, and skincare routine. Oily skin types may experience faster fading, while dry or normal skin tends to retain pigment longer. Touch-ups are recommended every 12–18 months to maintain color and definition.

What is the healing process for brows and lips?

The healing process varies by procedure but generally follows these stages:

1. Days 1–3: The area may appear darker and slightly swollen.
2. Days 4–7: Light flaking or scabbing occurs as the skin heals. Avoid picking!
3. Days 7–14: The color may appear lighter or uneven as the pigment settles.
4. Weeks 4–6: The final color develops. A touch-up session may be needed for best results.

For lips, expect some swelling initially, followed by peeling. The color will go through phases of appearing too dark, then too light, before settling into its final shade after a few weeks.

Is permanent makeup painful?

Pain tolerance varies by individual, but most clients experience mild to moderate discomfort. A topical numbing agent is applied before and during the procedure to minimize discomfort. Many describe the sensation as a slight scratching or tingling rather than pain.

How long do lash extensions last?

Lash extensions typically last 3-4 weeks, with natural shedding occurring as your own lashes go through their growth cycle. To maintain fullness, refills are recommended every 2–3 weeks. Proper aftercare, such as avoiding oil-based products and excessive rubbing, helps extend their longevity.

Can I wear mascara with lash extensions?

It's best to avoid mascara, especially waterproof formulas, as they can weaken the adhesive and cause premature fallout. If you must use mascara, opt for a lash extension-safe, water-based formula and apply only to the tips.

How do I take care of my lash extensions?

1. Keep them dry for the first 24 hours.
2. Avoid oil-based products around the eyes.
3. Brush lashes daily with a clean spoolie.
4. Sleep on your back or use a silk pillowcase to prevent friction.
5. Schedule regular fills to maintain fullness.

What should I do after a chemical peel?

After a chemical peel, your skin will be more sensitive, so proper aftercare is essential for optimal healing and results:

1. Keep skin hydrated with a gentle, fragrance-free moisturizer.
2. Avoid sun exposure and always wear SPF 30+ daily.
3. Do not pick or peel flaking skin—it must shed naturally.
4. Use a gentle cleanser and avoid exfoliating for at least one week.
5. Avoid hot showers, saunas, and intense workouts for 24–48 hours.
6. No retinol, acids, or active skincare ingredients for at least one week.

How do I take care of my skin after micro-needling?

Post-micro-needling care is crucial to promote healing and prevent irritation:

1. Aftercare Products will be provided at appointment
2. Keep skin clean—use only a gentle, non-exfoliating cleanser.
3. Stay hydrated and apply a soothing, hydrating serum.
4. Avoid makeup, sunscreen, and skincare with active ingredients for 24 hours.
5. No direct sun exposure for at least a week—apply SPF 30+ once your skin allows.
6. Do not pick, scratch, or exfoliate any flaking skin.
7. Wait 5–7 days before resuming active ingredients like retinol, AHAs, or BHAs.

Can I wear makeup after a facial?

It’s best to avoid makeup for at least 24 hours after a facial to allow your skin to breathe and absorb the full benefits of the treatment. If you must wear makeup, opt for non-comedogenic, mineral-based formulas and apply with clean brushes to prevent breakouts or irritation.

What facial is best for my skin type? The best way to determine the right facial for you is to book a 90-Minute Signature Facial—our skilled esthetician will customize the treatment based on your skin’s unique needs. Alternatively, you can schedule a Skincare Consultation to gain deeper insight into your skin and recommended next steps.

How often should I get a facial?

This varies based on your skin’s needs, but most clients benefit from a facial every 4–6 weeks to maintain optimal skin health.

What skincare products do you recommend? Our product recommendations are tailored to your skin type and concerns. Book a consultation or ask your esthetician during your next appointment for personalized suggestions.

How do chemical peels help acne-prone skin? Chemical peels exfoliate the skin using acid-based solutions to remove dead skin cells, unclog pores, and reduce acne-causing bacteria. Peels help:

1. Decrease active breakouts by regulating oil production.
2. Fade post-acne scars and hyperpigmentation.
3. Improve skin texture and reduce inflammation.

For acne-prone skin, salicylic acid, glycolic acid, and lactic acid peels are commonly used. Multiple treatments may be needed for optimal results.

What is micro-needling, and how does it work? Micro-needling is a collagen induction therapy that involves using a device with fine needles to create controlled micro-injuries in the skin. This stimulates the body’s natural healing response, boosting collagen and elastin production. Benefits include:

1. Reducing fine lines and wrinkles
2. Improving acne scars and hyperpigmentation
3. Enhancing skin firmness and texture
4. Allowing better absorption of skincare products

Results appear gradually, with the best outcomes seen after 3–6 sessions spaced 4–6 weeks apart.

Can I get a facial if I’m using prescription acne medication?

It depends on the medication. If you are using Accutane (Isotretinoin) or retinoids like Retin-A (Tretinoin), your skin may be too sensitive for certain treatments. Always consult your esthetician before booking. In general:

1. Gentle hydrating facials are usually safe.
2. Chemical peels, micro-needling, and extractions should be avoided while on strong prescription treatments.
3. Wait at least 6 months after stopping Accutane before undergoing advanced skincare treatments.

How long does waxing last?

Waxing results typically last 3–6 weeks, depending on your hair growth cycle. Regular waxing can lead to finer, sparser regrowth over time.

Does waxing hurt?

There is some discomfort, but it subsides quickly. The more regularly you wax, the less painful it becomes, as hair grows back finer over time. Taking ibuprofen 30 minutes before your appointment can help minimize discomfort.

What should I do before and after waxing?

Before:

1. Exfoliate the area 24–48 hours before to remove dead skin.
2. Avoid sun exposure or tanning.
3. Make sure hair is at least ¼ inch long (about the size of a grain of rice).

After:

1. Avoid hot showers, pools, and sweating for 24 hours.
2. Wear loose clothing to prevent irritation.
3. Use aloe vera or soothing products if needed.

What is your late arrival policy?

We understand that life happens! However, to ensure we provide the best service possible:

1. If you arrive more than 10 minutes late, we may need to shorten your service time to accommodate the next client.
2. If you are 15 minutes late or more, your appointment may need to be rescheduled, and a cancellation fee may apply.
3. Please text us as soon as possible if you anticipate being late so we can do our best to accommodate you.

What forms of payment do you accept?  We accept the following payment methods:

✔ Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

✔ Cash (exact change preferred)

✔ Mobile Payments (Apple Pay, Google Pay)

✔ Gift Cards & E-Gift Certificates

Do you offer financing options for services? We do not offer traditional financing, but we do provide ways to make self-care more accessible:

✔ Loyalty Points Program – Earn points with each visit and redeem them for discounts on future services and products.

✔ Service Packages – Pre-pay for a package and save on your favorite treatments.

✔ Gift Cards – Perfect for spreading out payments or gifting a service to a loved one.